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Originally Posted by camcutie
ClickCash cancelled my account and is treating me like a criminal after I have been promoting them since 1999 as both a performer and affiliate. I haven't changed my marketing in two years and have been using the same 11 pages to promote them for that time. They have been sending me the usual "integrity report" during that whole time without a problem. Note: I DO NOT SPAM and I use clickcash marketing methods taught to me personaly by two of the largest clickcash promoters in the world. I won't mention names for unstated reasons.
STORY:
Last week I got a freak 8 sign ups in less then 12 hours. I knew something was wrong because clickcash is only about 25% of my income and I usually only do that in about a week with them.
When I couldn't log in to my account I figured that the 8 sign ups was the problem so began to try to contact them through e-mail and phone. I know all the methods of contacting clickcash very well after doing business with them for so long.
I finally got an e-mail reply from clickcash on the third day stating that I was sent a notice earlier about faudulent use of credit cards to sign up to my account. I never recieved that e-mail so I asked them to resend it, which they never did resend so I have no proof it even existed. I also asked why they wouldn't return my phone calls and they said they will only speak to me through e-mail. What a joke...after years of being a client they refuse to talk to me on the phone like I am a criminal.
When the original cancellation e-mail requested was not resent to me I wrote again and they then explained to me that my account was under investigation for fraud and that I needed to send them all urls that I control to market clickcash and EVERY url that sends me traffic. The list of urls I use to market clickcash was not a problem since I can just copy and paste from their monthly "integrity report" . The list of urls that send me traffic to all my websites is several thousand so that is a problem. I sent them my top 20 refferers though.
Now for all the clickcash lovers that are going to flame me......yes, clickcash has always paid me on time and we have both made each other 100's of thousands of dollars and yes I have never had a problem with them in the past six years. I have even defended them to other people signed up all my camcutie girls to them as affiliates as standard procedure every time we get a new girl.
The problem is that for almost a week now I have been cheated out of thousands of hits that could be making money elsewhere and treated as if I am a criminal with disrespect for my personal business. I don't do this as a hobby and have been paying my bills working in the adult business for longer than most people have even owned a computer.
The other problem is...why lean on me for lists of urls that I control to send traffic when they have that list and send it to me themselves once per month. Also, every IP address that signs up to clickcash is recorded by clickcash and can be easily traced back to the computer used, location used and owner of that account. Those IP's can be reported to authorities and blocked by clickcash as well. If they would let me have access to my account I could even trace the information for them without a problem. I don't want the money from the fraudulanet sign ups....only them ones I am due honestly.
In this business hits are money just as people walking in to a store front is money. When you steal my hits you are stealing out of my pocket the money I use to pay my bills. The reason I haven't changed my clickcash pages yet that I use to market them is because I an trying to give clickcash the benefit of the doubt and allow them to do their investigation. However, it is not being done in a tiimely fashion and I feel as if it is a stall tactic treating me as guilty before proven innocent and using my hard earned traffic.
I know that this rant isn't going to change the tactics of one of the largest affiliate programs in the world and probably gonna cause some hella flames. But after reading the rest of the rants here on gfy I felt a need to give my opinion. I know a lot of people do try to scam clickcash but THERE ARE honest clickcash promoters that are done wrong by them. Just because you are one of the largest affiliates in the world is no reason to act as if you are the god of the internet and refuse personal customer service when due. When I am making money for them they are happy to talk to me on the phone.
I'm done, and if anyone inteligent has something to say that is cool with me....but if you are looking for a flame war do not expect me to reply and run the handicap olympics with you. You may however get a good  from me and a "blah blah blah". I will also be more than happy to post an update when things are settled with clickcash for anyone curious but I am still pissed about the traffic being stolen from me at this time and the extra work caused if I have to pull them down.
THE END
XOXOXO
*Krystal* |
Double check your email address and spam filters. I hear from a lot of people who say that they did not receive an email from them but afterwards they check their spam or bulk folder and they see the emails. Some people had old email addresses listed in their webmaster admin area and that was the problem. I don't know if this was the case for you or not but I can guarantee you this is the case more then 50% of the time when people say they "did not receive the email". So if any other ClickCash webmasters are reading this please take note of what I have said if you are in a similar situation.
I think we can all agree that 8 freak signups was not right. Something was up. Since I know you I know you did not commit fraud. I know that you feel like you know ClickCash but honestly, you are one of tens of thousands of their affiliates. Even if you have spoken with them a few times on phone/email, they do that with hundreds of webmasters everyday. Also, they have anti-fraud software in place that I am sure does not know you personaly. So, when it sees something wrong (like 8 fraud transactions) your account is put on hold and you are contacted. I suspect after not hearing back from you they t-o-s your traffic. Why you did not receive their email I don't know (if it was not from one of the reasons I listed above.)
Why did you get 8 signups?
1. Someone was setting you up. Possible but really fucking stupid. If this person was using stolen credit cards to try to get your account terminated and they were to get caught they could be facing jail time for that. Although people in this industry never cease to amaze me.
- or -
2. Someone stole a batch of credit card numbers and was signing up to ifriends to spend time watching the chathost. The chathost get a good bit of charge backs from fraud transactions. All of those people had to signup through someone. Since all new accounts have a limit on how much can be spent at one time the thief signs up a bunch of accounts using different girls so he (and likely his friends) can watch for hours. If your cookie is in their browser when he signs up, or he using similar info signing up, similar ips, or emails, or whatever ifriends uses for fraud detection ( i honestly don't know how they detect fraud), then you will get credit for all the sales. When the shit hits the fan it is all linked to your account and it looks like you signed up to get credit for clickcash sales and their fraud detection goes off and you are contacted.
ClickCash doesn't single out the smaller affiliates and leaves the bigger ones alone. *I* think that the smaller affiliates stick out a lot more when their average signups a week is 10 and they get 10 fraud signups in one day. On the other hand, if that same affiliate is getting 100 signups a day and gets 10 fraud signups, the alarms may not go off. Who knows it may be a % thing. Either way when you get more fraud signups in a couple hours then you do real signups all week it certainly will stick out and not look good.
My suggestion to anyone with any affiliate program, setup your affiliate links in a way that you can change them out in a matter of minutes, not weeks. If you have a problem and can not get it resolved then switch to something else right away.
Like you said ClickCash is a huge company with thousands of affiliates and have had lots of people try to scam them. If they are not tough and lose their processing then we all lose out. When dealing with this many affiliates and scammers, and all of the spammers, I can understand how they are a little quick to pull the trigger. Some people bitch about them for doing this and say " I can't believe they are still in business" but I believe that they are still in business because they handle these situations the way that they do. If they don't hear back from you then they t-o-s your account and that usually gets the person's attention and the problem is explained and worked out, or in many cases if the person is guilty they never reply back after seeing the t-o-s. If they let people get away with too much they wouldn't still be around.
