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yep, or they entered the site and didn't like what it had to offer. there are a ton of reasons... a lot of times their relative 'stole' the card. Hell, I used to get calls from wives who were furious about $1 charges demanding the money be credited back to their account. if I was in a bad mood I'd let them have it. It was always fun to tell the wife their husband was surfing porn.
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