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Originally Posted by SPW Guru
28.Why don't you use third party billing at karups?
Mainly because we don't have to. Karups has been around since 97 and has been a power house in updates and member satisfaction. This gives us the advantage of having a ridiculously low charge back rate on new memberships. Combine that with a huge member base and one of the strongest renewal rates around and you are left with strong financials and reserves to prove we are not going anywhere. This makes us look good to processing banks. We have had our merchant account since 2000 when we had issues with a third party company that had previously been handling our billing. By using our own merchant account we see several advantages like we can accept from more countries then most 3rd party billers. We also have much looser scrub rules. If a member charges back to a 3rd party company that card becomes blocked and usually this is for our protection as webmasters. The flaw is if he is charging back cause he was scammed on a cross bill or because the site didn't deliver what he promised that does not make him a bad customer. However he is now blocked form buying porn via the big guys. Handling this in house and managing the list of subscribers against previous accounts and several ?internal procedures? allows us the ability to accept on average more members then other programs. Not to mention by going direct to the bank we save on the processing fees and pass that onto our webmasters for higher earnings per join.
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Hi All,
I would also like to add that when the 3rd party processor that we used to use went under(and its not DMR) and held all of our money we still paid affiliates out of our pockets. We then switched 3rd party processors to CCBILL(until we could get our own merchant account) and I want to clearly state that I think CCBILL is the best 3rd party processor in the business and always have felt that way. We then got the merchant account and still till this day use CCBILL as our secondary processor. Merchant accounts are not for everyone and they do incur lots of hidden risks and bullshit, etc...However, its still the best option for us.
Lou