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I bought a month of spots from them once and noticed the traffic volume seemed quite low for the amount of money I had spent. When I asked them about it, they agreed and even allowed me to have extra galleries approved (to get more traffic), and also said that they'd have someone look into the reason for getting so few hits to the galleries.
I asked them a few days later if they'd looked into the low traffic situation yet; their response was that yes they had, and there didn't appear to be anything wrong, but they still agreed that it wasn't sending enough hits (even with the extra approved galleries).
However they never offered to fix the situation, extend the deal, or refund any money.
They simply flat out told me they weren't sending as much as they should be and made no further effort to compensate me for it.
I didn't buy a second month there :P
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