Originally Posted by MikeSmoke

Depends what the goal is.
For those of us who tried EP once, and were so turned off by the experience that we refused to use it again - perhaps addressing the issues in a public forum would encourage us to try it again?
I have no reason to email Chris with personal info and questions - I just wanted to see answers to valid questions, which might convince me that the problems I (along with tons of other people, as is easily seen in the regular EP threads here) had experienced had been addressed.
I know that I don't have any personal issues to be answered - I thought the system was so screwy, fucked up and difficult to use that I just said screw it. I'd think that if Chris wanted people to "come back" or try EP again, he'd answer the questions rather than say "we're moving to a new building and if you have questions, here's my email."