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Old 11-02-2005, 07:29 PM  
wargames
Kliris
 
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Join Date: May 2003
Location: ca
Posts: 10,423
Quote:
Originally Posted by shap
You own and run Epassporte, right?

Why is support so terrible?

Why would a company that operates like an online bank account (epassporte) not allow you to view past 15 days of transactions?

Why does your support staff FAIL to read emails (ie their replies indicate they don't really read the emails)?

Why can personal accounts not send money to a business account?

I'm just curious. You have a potentially kick ass product that is seriously lacking in some key areas that seem like they would be very easy to fix. In the past few weeks I've seen alot of epassporte complaints (regarding support etc) and yet no reply from you or your crew. How come?

Totally Agree Shap i still use paypal these days as epassporte is such a pain to use. If they copy paypal from top to bottom i would jump ship asap. Good post maybe with this post will see some changes.
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