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Old 11-02-2005, 02:44 PM  
Shap
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Join Date: May 2001
Posts: 8,313
Chris Mallick.... Why???

You own and run Epassporte, right?

Why is support so terrible?

Why would a company that operates like an online bank account (epassporte) not allow you to view past 15 days of transactions?

Why does your support staff FAIL to read emails (ie their replies indicate they don't really read the emails)?

Why can personal accounts not send money to a business account?

I'm just curious. You have a potentially kick ass product that is seriously lacking in some key areas that seem like they would be very easy to fix. In the past few weeks I've seen alot of epassporte complaints (regarding support etc) and yet no reply from you or your crew. How come?

Last edited by Shap; 11-02-2005 at 02:45 PM..
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