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Dollarmachine and Python are great people to work with.
I just moved and went through the whole change of address thing with all my sponsors, and python's system was automated.
I put in the new info, and they emailed me a confirmation code with a URL that I had to visit to activate the changes. (The email got sent to the email addy I used when I first signed up, to prevent fraud I spose)
If you did it the hard way and sent an email to support, give the folks time to recover from their convention hangovers before you start bitchin.
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