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I'm sure there are two sides to the story. Maybe they thought you tried fucking them, as you refunded them but didn't stop the rebill? Anyway, I'm not trying to side with them on this. But I mean, you fucked up on not canceling the rebill. So you have no room to be all upset with them and "call them out".
Everyone makes mistakes, live with it. It'll make life alot easier!
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