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Flying in the states is a nightmare on most airlines now, but SW is especially bad. With 9/11 it seems like Flight attendants have more authority than actual police, and are not afraid to use it. I had a friend removed from a flight for asking the stewardess to be careful with a bag in the overhead container.
It is amusing how after being total c*nts the entire flight you get that forced smile and 'thank you' when you deplane. But dealing with some of the assholes that fly must be a bitch too. Southwest seems to love having bitter, over-the-hill stewardesses begrudgingly delivering peanuts and soda to you. In any other country, those workers would have been put out to pasture long ago.
The days of airline customer service are long gone. But they are fairly cheap, so you do get what you pay for. Sheep. We're all sheep.
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