Quote:
|
Originally Posted by PlayaPlaya
Hi Allen,
I'm sorry that your server like that, I was not aware that your server was shipped in that condition. We've used the shipping center in our building for our outgoing packages. We provided them with the server and the shipping label and they sent it out.
The package was insured and it was delivered almost 2 months ago if i'm not mistaken. Greg contacted me several weeks after the server was shipped and said he had some issues with it at which point I transferred the warranty to you name. I was NOT told of any physical damage to the server.
The package was insured and i will attempt to file a claim with fedex, but it was delivered more than 45 days ago.
I'm out of the office for the evening, but please contact me tomorrow afternoon and I will file a claim with fedex for this package.
|
Thats a very professional response. Some people jump to sides very quickly without allowing both parties to respond. I was curious if it was insured, I couldnt imagine anyone mailing out a 7k dollar server without insurance. Any time you mail something, there is always a chance of something occuring, as if Oxeo hand delivered it that way.