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Originally Posted by sherie
My problem is not logging in (although, I did have a bit of an issue yesterday). My problem is the fact that they can't make up their minds whether or not the limit per transaction a day is $500 or not. It's confusing, one day I can spend well over $1000.00 on it, then another time I can't and the Customer Service guy saying "Sorry, but your limit is $500" And not being able to explain why the other day I just spent over $1000.00. Whether it's a $500 per transaction limit or what....It makes no sense that I can spend well over that limit one day and then not the next. I just need an answer regarding that, as it can cause a major embarrassment when at a store trying to use the card for a transaction that you were able to do a few days prior. ARRGH (Christ, it's a loaded card and one should be able to access the funds in any amounth IMO anyway)! But as suspected, nobody will be able to answer until next week and I am sick of speaking to the Customer Service Reps there, most times they are useless.
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ok heres the low dow..
There are limits on all aspects..
you should see something like this in your card area
Virtual Card - 4583924061278392 Daily Max Remaining
Daily Load Limit $2000.00 $2000.00
Received Transfers 5 5
Single Transaction Amount $2000.00
Number of Transactions 10 10
That will tell you your limits..
i think on a base account its 5 atm uses , 5 transfers , and 5 for spending. and none can total over $500 and they together cant total over $500
If you fax them in some info they will raise that for you..