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Originally Posted by Pipecrew
Ever talked to one of these employees on the phone? I wouldnt be worried.
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They are useless. My ad got beat by someone who more or less exploits the system and she told me to try and improve my quality score. However, she said that they cannot tell me how quality score works.
she told me to try and increase my CTR of %38 with over 3 months of history and 15K clicks. As if that is even possible....
The support is completely useless. they tell you is "i cant tell you that" or "increase your quality score"