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Sorry for the inconvenience. Running the 200th busiest site on the net is a huge undertaking. We have planned updates will will require downtime. We never expect to be doen for more than a couple of minutes. So, no, we do not send emails to webmasters stating that the sites will be down. I really don't think it is neccessary as a company for us to email webmasters once a week for planned downages that should only take about 5 minutes.
In this case, our update caused unforeseen problems. We are working diligently to get things back in tip top shape.
Sincerely,
Mitch Harper
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