We here at SkilledHost have revamed everything. The servers are running
much better and we have more staff to monitor and support the servers.
On top of that we have added new support staff to handle support and
customer service. We have cut ticket time down to a few hours.
Alot of the problem is abusers to the system the ones wanting
a $5.99 account then pull 75% of memory and 80% cpu then
complain when we suspend them for no warning.
These same users then extort us by saying turn my cpu sucking
site back on or were posting negative and false post to all the forums.
We've had it with these users and them slowing the servers for the
other users.
Most of our clients are on dual xeon machines with dual 100mb/s
cards. So our machines are fast and our network never has downtime,
just certain servers. We've not logged a network logtime for
months. Weve now taken steps to get abusive users off the servers
quick so that there are not issues.
We're offering old users a free month to come back on board and
try out the all new SkilledHost.Com
http://skilledhost.com
[email protected]