Quote:
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Originally Posted by LiveDose
P R I V A T E C O M P A N Y !!!
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http://www.southwest.com/about_swa/c...ommitment.html
"Foremost, we want you to know that it is never our wish to inconvenience our valued Customers. We tell our Employees we are in the Customer Service business-we just happen to provide airline transportation. It is a privilege to serve your air travel needs."