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you must be talking about webair. Yeah they used to offer free backups but I actually saw that email that they sent out. they gave you like a month to let them know whether or not you wanted paid backups. Of course I IMMEDIATELY let them know that I wanted my shit backed up.
Even if they didn't send that email out, you can't assume SHIT when it comes to a server...Back when backups were free, I was sure to send them written notice that if I am ever late on payment and they can't seem to contact me, to assume that I'm either in the hospital or somehow FUBAR so they were not to delete my data and I would make it right.
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