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HairToStay · 10-01-2005, 06:56 AM

I wish more online merchants would ask for the CVV code. When a customer calls to place an order and I ask for it, I'm often told I'm the ONLY one who has ever asked for this, and they claim they order on the Internet all the time. I have to explain to them about the security feature, tell them to hang up now and call their credit card company to confirm why I'm asking, then call me back to finish the order.

I don't store the CVV code, which causes problems if I have to issue a credit in case a back order never comes in or there is another issue.

10-01-2005, 06:56 AM
HairToStay Confirmed User Join Date: Oct 2002 Location: Southcoast, Mass. Posts: 1,521	I wish more online merchants would ask for the CVV code. When a customer calls to place an order and I ask for it, I'm often told I'm the ONLY one who has ever asked for this, and they claim they order on the Internet all the time. I have to explain to them about the security feature, tell them to hang up now and call their credit card company to confirm why I'm asking, then call me back to finish the order. I don't store the CVV code, which causes problems if I have to issue a credit in case a back order never comes in or there is another issue. __________________ Make bank by giving your surfers free pics every day and it costs you NOTHING! Use POTD Sponsors to find adult sponsors in more than 75 niches who offer a POTD feature!