Brad, DH - You guys drive a hard bargain! Either that or I need to stop making deals when I'm having a RedBull-Vodka lunch on the aft deck
Rob - I agree, absolutely. And for us total cost of support does play a large factor into our margins. A handful of small customers, virtuals and entry level dedicated servers, can cost a ton to support. I've seen it over and over again and it can be challenging to maintain a balance. Part of my solution to this has been focusing on not selling entry level specials and virtual hosting. We have always been a host that sells on quality of service and not gimmicks or specials. The challenge is maintaining an exponential growth rate which often requires creativity when it comes to generating new business and opening up new markets.
Sleazy - That idea has me breaking out in a cold sweat! LOL LOL
Lenny2 - Phatservers has a great special going there for $2500, definitely. I am always challenged to figure out how to offer a one-off or limited special like that without upsetting the balance with our current business. I have always figured that if I offered it that it would have to be available to all new orders, especially existing clients that want to add more. Obviously, though, one can't write down their current business at the same time or they would definitely be in jeapordy.
Keep it coming! Thanks.
Brad