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There was a major DOS attack on one of the sites on HE indeed. Wasn't us being under attack, but the attack did take down the switch we were behind (which was the switch for the entire farm our servers are in as well). This weekend we'll be going down there to see if we can be on another switch or even to look at a setup where we can switch switches dynamically if one goes down...
I'm quite happy with HE, things like these are rare but unfortunately not completely avoidable...
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