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if you're hosted with webair, make sure you have an index.html files in every directory. our directories were left open. seriously, i would not want anyone to go thru what i went over there, it was a nightmare.
i spoke to another person who said they had the exact same issue 2 years ago, which is pretty interesting. they got php-backdoored too, when i was telling them my story, they couldn't believe how similar the story was to there own. i think it really may have something to do with how they have their boxes set up, and how they admin all the servers.
webair is cheap, but their support is lacking. sagi and brian were helpful when i was over there. mike is ehhhhhh, after a convo i had with him yesterday - i used to think better of him. the rest of the techs, need to be fired or re-trained on how to deal with customer service. i admit, im not the friendliest person to deal with when my server is down, but who is?
and i am not posting this out of spite. i am posting it so no one has to endure what i went thru over there. its your own call if you host over there, they are cheap, but you are getting what you pay for, and thats what i believe. if price is important to you, go with them. if paying a few extra dollars and having support and uptime is important, go with isprime. thats the best way i can put it.
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