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Originally Posted by Buzz
Ok it's not a drama
BUT
think twice before buying at namecheap
here's the story:
yesterday I've tried to log in to my namecheap.com account and found it locked. 
After I've emailed support I was told that the account was blocked because of cc fraud suspicion or account abuse ( not a fucking word about it was'nt sent to the email the account was registered to!! )
then I was asked to submit my phone - I did
few hours 've passed, then I've emailed once again and - know what?
they say it was incorrect number and that the number I 'd submitted at registration was auatralian one !  i don't even know australian phone codes.
after that I've emailed 4 or 5 more times but no responce
it's not me willing to buy domains at namecheap that bad, fuck it, I've got few domains attached and locked at the damn account , and those domains are important to me and I WANT EM BACK
hope my email to enom will work
just wanted to share my experience with everyone on the board |
Buzz, what actually happened was that there was some suspicious activity which included credit card declines associated with your account. We then proceeded to call the number on file and could not get through.
Unfortunately, you are in a country(Russia) that has a very high fraud rate. We are extremely careful with transactions that originate from there and in most cases our actions are justified.
If you email me at
[email protected] to "attention RichardK" I will take further steps to authenticate your account and get this resolved for you as soon as possible.
We sincerely apologize for the inconvenience this has caused you.