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Originally Posted by posh rat in hell
If a control panel is a high priority for you, you can ask tech support to set up one of the many free open source control panels for you, or you can get a license to CPanel or whatever.
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Yes it is high priority. I prefer being able to take backups, create email aliases, set hotlinking, check stats/visitors, etc myself and not having to bother people about the small things. When we signed up for an account on Isprime they promised us that a panel for their semi-dedicated servers was on the way and would be installed shortly. After that I've asked them at least ten times about it and the replies are quite vague ("sometime in the future perhaps").
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Originally Posted by posh rat in hell
There are some serious performance, security, and reliability reasons to not to run a control panel (you think major sites like playboy.com, bangbus.com, nastydollars use CPanel?)
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Big sites like that have root access to install whatever they want. I don't have root access on my account and thus rather little freedom to decide what runs there and what doesn't. At the same time I have no need for a dedicated machine yet since we're a rather small site. A control panel is a compromise that would work just fine at the moment.
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Originally Posted by posh rat in hell
ISPrime has 24/7 tech support, with clued employees. If it were up to me, I'd prefer having intelligent admins watching after my server, not a script designed to lower costs of operations for a host.
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Sure, they have good support and I don't mind that
but I don't think it has to be an either/or situation. And if I had to choose I'd go with more freedom to admin the account rather than people standing by to do my work.