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Old 09-20-2005, 05:58 PM  
V_RocKs
Damn Right I Kiss Ass!
 
Industry Role:
Join Date: Dec 2003
Location: Cowtown, USA
Posts: 32,428
Funny post...

Going to have to stand behind the NATS crew on this one. During the Vegas 2005 convention I had a LENGTHY chat with the MPA3 (MPA2) guys. They basically said they are going to charge way more than NATS and offer less service. Why? Because I've watched NATS and MPA3 in action and I can tell you this, NATS bends over backwards for you and MPA3 simply will not. It is in their business model.

Case in point,

You need an affiliate program. You go to MPA3 and they tell you that you need PHP, Mysql, Linux/FreeBSD/Windows, etc... Everything must be installed with a shitload of extra modules in the correct order and what not.

Time to install comes and your server basically has nothing installed with the modules you were told to install with. MPA3 says get an admin and fix it, call us back when you are done.

NATS on the other hand has often fixed it for you. (You know who you are.) A simple install that should take only 1 hour or less turns into 2 days because NATS basically went the extra mile for you.

Now you just saved $200 to $300 bucks for the time that was spent on the server. You paid NATS less than you were going to pay MPA3. You swallowed their lead programmer and a support tech. You chewed on Charlie when he could have been doing something useful. All the while Oystene at MPA3 is laughing... He actually turned you down because you are a less than desirable customer to him. NATS is working with you and for you and all you can do is bitch about the lousy service you are getting.

Imagine asking for a roof repairman to fix your roof but you don't even have a house built.. Then you expect him to built it and bitch when the roof guy can't be a jack of all trades and his other customers are bitching because they are dealing with the rain while you are getting your house built.

That is the simple truth.

You paid less, you got more... accept it. Deal with it.
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