Originally Posted by x3guide

-- "I have not heard of one single person complain about their support."

Yea that's why I edited it and changed "Tech support" to "Technical aspects" cause I do agree they reply quickly and try (key word being try) to help. It's a big weakness to lack a controlpanel completely though, and it's not a picknick having to email them about every tiny detail (email aliases, settings, etc). On my last host I could do 95% of that stuff myself and that's the way I like it.