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i used to have that problem where you call for help and they tell you to read their long, strangely-written manual, the manual that i try to read, but usually can't find my issue in it or have no clue what it means. i just tell them i have already read the manual, and refuse to hang up the phone till they walk me through whatever the problem is. either that, or i used to talk to langston, who is a lot of help.
but when you have problems you can't sort out, contact rand. he's the man at paycom who gets things done!
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