Quote:
|
Originally Posted by xenigo
I agree. Their service all around needs work. I have had good experiences with certain people, but it seems some members of the Paycom team are not all on the ball.
I really miss my original sales rep Mitsuru Ueno. Then I was assigned a 2nd guy that was really cool, got everything done for me as promised. I called one day to ask for some assistance with an issue, and I was informed he was gone as well.
What's happening over there??
|
Exactly, in the past they were great. Just seemed like this guy didn't want to deal with it. A simple: "well you add this to the form, then you need to make this type of file and/or page and this type of file and/or page in order for it to work" would have been great, I wasnt' asking him to do it for me, just how to use something. Seemed like a reasonable request.
It says right on their "manual": "It is written for experienced developerd/programmers..." Maybe they should make one for people are aren't.
