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I agree. Their service all around needs work. I have had good experiences with certain people, but it seems some members of the Paycom team are not all on the ball.
I really miss my original sales rep Mitsuru Ueno. Then I was assigned a 2nd guy that was really cool, got everything done for me as promised. I called one day to ask for some assistance with an issue, and I was informed he was gone as well.
What's happening over there??
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