Well, here's my biased opinion.
I worked for the company for years. I know the people there, and I know the company philosophy.
I don't think you can find better.
BUT -
It's up to you to get to know your rep, I don't mean you do all the work, but I mean find out who it is, and send them an email saying hey! I'm alive here and I'm one of your customers -- can you give me some help with making more money?
If your salesperson doesn't respond, then you let me know, because that's not the way they work. I'm looking forward to finally being able to have more SIC business with them since it's no longer a separation of work and private time, and I expect them to treat everyone (which they normally do) with the same attitude. After all, if I only push them 1k a month in sales to start, I shouldn't get any better service than someone who only does 1k a month in sales total.
People have problems with them, just like any other biller -- it always happens. How those problems are resolved is the key to whether or not you are in the right place with your business.
On the same note, you should get a backup processor and you definitely should take checks.
Anything else I can help you with getting started or making more money, even though I'm not there any more -- email me --
[email protected] 