Ihave had 2 way sat now for about 3 months. Overall I have one of the better experiences. I get about 200k dl speeds and I have good signal strength (avg about 75-80). Mine works even when it gets cloudy and even when it is raining lightly. Customer service with them is one long hold. The installers were complete morons and had to return 5 times (no shit) to get it right. The first time the installer actually showed up at my house at midnite on like a Tuesday and wanted to start then ("be done around 3 am, you think your neighbors will mind if i have to drill and hammer?").
In defense of Directway, they just use subcontractors to do the job and these two were absolute idiots.
Despite having little problems with the system I do have some complaints.
a) You can only dl like 150 mb before they FAP (Fair access policy) you and reduce your dl speed to like 5k/sec.
b) There is significant lag time as your request goes 30,000 ft up and down and then the reply goes 30,000 ft up and down, but after it starts it moves along fairly well. The lag means no gaming though. grrrrrr
c) The Laurel and Hardy team who did my install put in Directway instead of Earthlink (who I actually bought from) and now I am getting billed by both and have spent at least 2 hrs on hold trying to get this sorted out to no avail. I am psyching myself up to endure another marathon hold session to try to resolve this. Maybe tommorrow I always seem to say.....