07-25-2002, 10:25 AM
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Confirmed User
Join Date: Oct 2001
Posts: 6,693
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Quote:
Originally posted by Raven
Hi, Lady D:
Here's my story....sad, sometimes stupid...always poignant...but, true.
We were running NT workstation on our computers. That was the stupid.
We called DirectWay, the outfit formerly known as DirecPC.
They guaranteed there software was compatible for the one way with NT. They lied. In fact, their tech department has no idea what NT is, let alone, whether or not their software will work with anything other than ME or 98.
Since we live in the middle of nowhere, with 24kbs dial up, we were desperate. DSL is coming. DSL is coming. We'd been told that for three years. No DSL.
When the upgrade to two way satellite was presented, we jumped on it. Because we were still on NT, we bought separate computers to accomodate the needs of DirecWay's software. We had already gone through several heated discussions with Hughes, the supplier of the hardware and Direc Way. When the dust settled and everything was finally installed, we sat back, waiting for the lightning speed to outer space. We got it. And, we got lightning speed from the satellite in outer space all the way to their servers, which bog repeatedly.
On satellite, my mail rarely works.
On satellite, I get too many 425 and 430 errors. Their firewall software, even set at minimal settings, won't allow me to go anywhere.
When my downloads exceed a certain amount of time, I am cut off.
On satellite, I cannot upload with any effectiveness.
Our signal strength is usually around 34-43, rather than the 75-82 I was promised. If it's raining, no satellite. Thunderstorms, dust particles, lightning, the couple in Ventura having sex, will knock out my satellite reception. My best times are usually at 3 a.m. Unfortunately, I'm asleep.
My friend in California has Direc Way and has the same problems I have.
I have heard that Starband is better. I can't say because I will not spend one more dime on this technology. We are running XP PRO now on all of our computers. Originally, we thought there might be a compatibility issue between DirecWay's software and Windows ME....ME being the OS from hell, anyway. The computer would lock up and we'd be resetting every day, twice a day.
We found out there are certain programs that Direc Way doesn't like, so they have been uninstalled. We have a stand alone computer for the software and the XP OS. Whilst it no longer locks up, the rest of the issues are still present. Calling Tech Support has resulted in hours and hours of futility. They just don't know enough to help facilitate an answer for us. So, now...my ICQ and Mirc runs on satellite. Everything else I do is on dial up. We did find an ISP that gives me 46.6...woohoo.
All in all, I drink more, now that I have satellite.
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Holy crap...
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