Originally Posted by Choker

Server matirx HAS gone down at peak time at least 3 times in the last 6 months. For several hours, not just a few minutes. One time their entire network was down. I put in a ticket for the SLA guarantee, they gave me the run around, wanting to know the exact times and ips of every server that went down and when it came back up. Hell their whole network was down. I never got credited for the downtimes. Fuck it I just started pulling servers. Up until 6 months ago they were rock solid.