|
Called, got the call center, talked to poojab, pretty much got hung up on sent this letter to all of their emails....
<START COPY>
This is a continuation from my other email, (was a problem and it sent before finished)
Long story short, You sent me a renew notice for domains I NEVER HAD BEFORE, they were .info domains for names I own .com's of
Some fault lies on me for not paying close enough atention to the entire email (But realy should I need to? What right do you have to send me a FAKE RENEWAL email on domains I NEVER OWNED in the first place.
I Fully expect some sort of explination on what possesed you to send out FAKE emails to multiple clients (I know this has happened to others because I was alerted about this via a message forum, I then checked my emails and low and behold they were in fact .info's
the ONLY reason I paid for those is because the .com's of those SAME WEBSITES were due, and as stated in the first email I had paid for their renewal via a Moneybookers transaction, and when this last email came through and I saw the SAME THREE NAMES I figured there was some mess up with the prior transaction.
I used to speak very highly of your registar, but now I do not know what to think, this is downright deception and is not proper biz ethics, Imagine if every client who got an email like mine renewed just ONE domain the millions you'd be "stealing" from them.... oh wait you did right?
At any rate I expect my moneybookers account credited in full no later then the next business day, and a full explination of why this happened.
And don't bother with the canned "It was a tech error" computers ONLY DO WHAT THEY ARE PROGRAMED TO DO!
Jason "Loki" Smith
<END COPY>
|