Originally Posted by frankfortuna

Thanks for the clarification, I'm sorry that it happened, but I'm glad it was an isolated incident.

Incidentally, I'm not sure if I've just not had the opportunity to deal with him in the past, or perhaps he is new, but Andy is a great support resource over there. He's in the process of assisting us with a a change on your end to enhance the way we use your API, which is beyond what I expected.