Our admin/systems were designed to be complaint with Visa CISP regulations. Although seemingly inconvenient, one of the user authentication and password rules is:
"If a session has been idle for more than 15 minutes, require the user to re-enter the password to re-activate the terminal."
Many people are not aware that this was done to ensure compliancy with strict security rules/policies, although again, some may find it inconvenient.
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