I used to use DialerCo and there was only one person working that that had their shit together.. Sarah. I received a check that was not cashable outside of the UK, and I contacted them over ICQ and he just kept telling me "Thats impossible!! We send out checks every week!" and wouldn't actually give me a solution, despite the fact that my bank had sent it back to me and wouldn't cash it.
I contacted Sarah, and she sent me a free wire payment the next day before even getting the bad check back. Very helpful
So anyway, there is at least one good person at DialerCo.. haha