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I'm not a lawyer, so this isn't legal advice just my experience and opinion on the subject of vets and areas of responsbility.
Almost a year ago I was faced with a deluge of vet bills when my little baby dog broke her leg. I didnt' have vet insurance, in retrospect it would have been $35/mo well spent.
I too had complications in the healing process and my costs nearly doubled.
The vet only has so much control and can only take so much responsiblity for the process and the outcome.
Veterinarians are doctors, who go through school and training that is often far more extensive than your average family physician. People expect them to work for free and be a source of Charity in a time of need.
I used to feel the same way. When I saw that despite the complications they helped my dog beat the odds, keep her leg and actually walk on it when other vets said that would never happen, well it was money well spent, even though I could have bought 10 new dogs.
I'm sorry to hear that things didn't work out as you'd expected. This isn't a situation of fault or blame. You're paying for the service and not the results. I understand their Point of view and mine would be the same.
However, if it's a matter of life and death and paying the bill would put you in hardship I would hope that they would show some compassion.
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email steve <at> eroticy.com - icq 290153464
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