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Originally Posted by justsexxx
How many years is this company in the hosting biz? What are your upstream providers? Are you REALLY multihomed? Do you have BGP4+ routing? Do you offer 24/7 tech support(and not just a cell phone) Are there guys 24/7 in the DC to help me. When hardware fails, how long does it take to replace the MOBO for example.
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Justsexxx,
Thanks for asking these good questions.
How many years is this company in the hosting biz?
E5hosting.com just over a 1 year and the parent company has been around since 1986.
What are your upstream providers?
NTT/Verio
Are you REALLY multihomed?
Yes
Do you have BGP4+ routing?
Yes
Do you offer 24/7 tech support (and not just a cell phone)?
Yes. The cell phone was given because I am the only one that can release this special and I was on a fishing trip today.
Are there guys 24/7 in the DC to help me?
Yes 24/7 365.
When hardware fails, how long does it take to replace the MOBO for example?
15 minutes form notice 24/7 365.
You seem to be very knowledgeable about servers and networks. So please feel free to test our network via the links below.
Test Our Network -
Down loadable test files
http://198.104.150.245/e5test.htm
Down loadable test files
http://198.104.150.45/e5test.htm
Regards,
Anthony