GoFuckYourself.com - Adult Webmaster Forum - View Single Post - To drm or not to drm that is the question?

djscrib · 08-12-2005, 07:40 AM

I'll cut Master some slack. My customer email support has been poor at times in the past and I'll admit it (his partner might have fallen through the cracks).

Having a service and offering Free Accounts pretty much opens the customer support email up to some pretty stupid shit (people asking for pay as they go accounts for like 17 cents per month, emails containing no verbs, people expecting international phone support for their free account, etc. etc. etc.) and a few times in the past I only responded to the paying customers.

So my bad on not responding to your partner. I'm a dev not a customer support person by trade but am working on it

08-12-2005, 07:40 AM
djscrib Confirmed User Join Date: Mar 2004 Posts: 147	I'll cut Master some slack. My customer email support has been poor at times in the past and I'll admit it (his partner might have fallen through the cracks). Having a service and offering Free Accounts pretty much opens the customer support email up to some pretty stupid shit (people asking for pay as they go accounts for like 17 cents per month, emails containing no verbs, people expecting international phone support for their free account, etc. etc. etc.) and a few times in the past I only responded to the paying customers. So my bad on not responding to your partner. I'm a dev not a customer support person by trade but am working on it __________________ Vidlock DRM Service - Add DRM to your website today http://www.vidlock.com Coming Soon - Vidpass