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I have been using Quicktime almost exclusively on my sites for over five years, and with tens of thousands of customers I have only received maybe 15-20 complaints, and nearly all of those issues were resolved quickly (a few neanderthal users were beyond help).
Still, I plan to begin providing movies in other formats as well, now that I have a program (AutoDesk Cleaner) which will batch process my movies into multiple formats automatically.
ADG Webmaster
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