|
I went through something like that the other day with my service provider here in Canada. I was really pissed to be honest! I have been with this company for 2 years now, and my bills every month are not cheap, so I went to make a call the other day and i was fowarded directly to there customer service dept. I guess I can understand why they do this, but for someone who has been a customer for a while and spends alot of money with them, they were giving me a hard time, I told them to just hook it back up and I would stop by the bank on my way home and make the payment, they wouldnt do it, thats the reason I was mad! So I called back and spoke to a supervisor and had it conected!
I just think these mobile companies do not appreciate a long term customer who spends alot of money with them, I could easily be spending that money with another company, I dont know how it is in the states with these types of companies, but I know the experiences i have had here with a couple different ones and they are not good at all, they really need to be more appreciative to they're customers IMO!
|