Originally Posted by beemk

i got my air installed last year by a friend of a friend who worked for a heating and cooling place and did it on the side. he gave me a recipt stating a 5 year parts and labor warrenty and it broke down this year, ive called him several times and hes ignored me. i told my friend to get ahold of him and get him to fix it and they did and he said he would come fix it just call him but he keeps blowing me off.

whats the best way to handle this considering i have the warrenty written by him? should i have someone else come fix it and then whatever it costs take him to court for that or do i need to file a complaint somewhere?