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I missed a flight home in March, got there about 35 minutes before departure... but the delta ticket counter was empty... just kiosks... the kiosk didn't work... finally a person came out to help and told me they could get ME on the plane but not my bags and I cannot travel without my bags so it was impossible to get me on a plane. So I had to wait til the next day (my birthday) and fly, when I got home that night my bags did not arrive on my flight!!!! They didn't get there until a flight 2 hours later. I was so pissed!
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