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Old 07-30-2005, 07:31 AM  
Basic_man
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Join Date: Oct 2003
Location: Montreal
Posts: 27,360
Quote:
Originally Posted by wiggitywack
bound to happen...800 re-bill is def. pushing the envelope

Actually I was curious about how the 800 recur system worked so I made a test call from home about 4 months ago, and I have been unable to cancel. You call the CS # on the bill, get put on hold forever - then you get hit with a recording that says "go to www.billview.com" b/c all operators are busy. You go to that url, it tells you nothing. I filled out the CS questionare on that page and submitted it. The CS response took a week to get back to me and when they do they say "this is for a website subscription". Uh, ya no shit dude...I write back saying "In understand that, I want to cancel". No luck - my phone bill came again the other day and the charge is there again. I never got any response to the e-mails I have sent them and get put on hold forever when I try to call. Bear in mind I have worked in the adult industry for 6 years - can you imagine the avg. surfer trying to cancel their subscription?

In any case, not surprised this 800 recur thing is coming to an end.
Pretty shitty story. Way to piss surfers !
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