Originally Posted by evo_t

We got stung by iBill and will not be using them again. Our rep Bari was excellent, keeping us informed. She seemed to be the only person who cared and was prepared to help us. Bari has now voted with her feet and taken a walk away from iBill - probably the best reason I can think of for not using them again.

Bari was a diamond amongst a load of cheap glass, I hope she does well in whatever she does next.

BTW has anyone ever met her in person ? Is she as nice in the flesh as she is on the phone?