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Originally Posted by xclusive
You were assured that the phones would work and they did not so I think that you should be able to get out of the contract for free as they did not hold up to thier end of the bargain. Talk to your lawyer about it.
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Unfortunately, the verbal assurances are worth the paper they are written on.
Every cell contract I've seen doesn't promise coverage. Hindsight being 20/20, the best thing to do is find a company that has a "trial" period (3-7 days) where you can tests the phones where you'll use them and return them if necessary.
I live in such a remote area that only Cingular will work here and I lucked out that we have a Cingular tower on the top of our mountain or that probably wouldn't work either, lol!