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Many people are freaked (wishful thinking, maybe) by my level organization, but I am sure that is merely because I have recorded their words since 1999 (a powerful tool, being able to call someone on their bullshit/hypocrisy)
E-mail (spam / unsolicited, junk and marketing mail excluded) is no different than physical/letter mail - includes instant messages (ICQ, MSN, yadda-yadda)
I provide support for all webmasters, all pay site members, sales (in and out), etc and I feel retaining ALL valid e-mail is simply the proper thing to do.
Since 1999:
- I've kept all e-mail (never archived).
- I've created a specific folder for all aspects of our industry (each sponsor, each billing systems - includes sales notification and different join values - vendors - content, ISP, software and so on) as well our mainstream divisions.
- I've set rules for all e-mail (direct mail to the proper folder, spam listed as ADULT or JUNK).
- One thousand-e-mail received per day (average) - none are left unread.
- I have a dedicated drive to this alone (all e-mail received are converted to plain text prior to my opening ? I can not stand, nor do I appreciate HTML format e-mail.)
- If I have ever communication with you, you already have a special place in my Outlook.
Before joining the cyber-age, I've known the importance to maintaining a proper file system (you know, hardcopy ... paper ... file cabinets). I guess that is part of the reason why I do not find spam a problem ? 90 some-odd percentage of spam sent to me ends up in the JUNK folder. (Oh, if you have horrid e-mail skills, such as no text in subject line or message written in subject line, you are considered junk, after one warning)
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