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I still don't see what you call "me trying to defame you", but in any case, there is no point continuing this longer. Are your issues resolved now?
If yes, great, and I'll leave this thread at that.
If no, and you are interested in resolving it (obviously I'd hope), reply back with any questions.
I do agree with you though, that 17 days is a ridiculous amount of time to wait for support. That will be something checked into for sure (all contact form or Forum submissions are logged, so we can verify your submissions and whether they were received or not).
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Skype variuscr - Email varius AT gmail
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