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Registered my 1st domain there, horrible experience, waited on hold for 20 minutes to talk to someone, than got disconnected, waited on hold for another 20 minutes, finally pissed me off, the guy tried to transfer me to a sup, he didn't know how to do that and I waited for another 20 minutes, which the sup was no help either, and worst of all, I just saw yahoo was selling the same extensions for only $4.98 per domain. Anybody have vip account manager, hit me up, I'll forward the email from Bob Parson's office showing why they lack any customer service.
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