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Originally Posted by TeddyRacer1
I see this all the time, when you see a small-time store merchants, they're not suppose to charge fees for using your credit card/visa/mc and they do! what are you going to do about it, spend 20-30 mins on hold for a csr to explain to you that she has her head in her ass. I say just move on, unless it's the only bar in Frisco and you can't stand him breaking the merchant account rules.
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Honestly I could have let it fly if the guy would have just listened to me and had some empathy to what I was telling him. But the guy had to have a super pissing match with me and tell me that it's 'his rules, and his store, and his policy, and VISA isn't going to tell me what to do, etc.'
I gave him a million reasons why charging miniums is bad for business but he absolutely would not listen to what I was telling him. He was belittling me, said 'are you drunk?'. Basically felt like I was talking to a bully in highschool. LOL
So you're right, it may not be worth it for me. But I'm honestly god damn tired of seeing ignorant merchants trying to pull shit like this over on their customers. I'm an honest retailer and I know without a doubt that these shady assholes have an affect on our business.
When consumers have a bad experience with a retailer who takes VISA, and fucks with their policy when it comes to taking credit cards, it makes them less likely to use their VISA with other merchants in the future.